SMS Messaging Terms & Opt-In Policy

1. The two messaging programs #

Text messages (SMS and MMS) sent through MaxLeadPRO belong to one of two programs. Every message names the sender.

Both programs are subject to these SMS Terms. For Business Messaging, the business is responsible for its messages and its own terms and privacy policy also apply.

2. How people opt in #

We do not send text messages to anyone who has not asked for them, and opt-in checkboxes are never pre-checked. Consent to receive text messages is never a condition of purchase. Every opt-in is stored with the exact wording shown, its version, the date and time, and the source.

2.1 MaxLeadPRO Account Alerts

Account setting. In Settings (website or app), a user may add a mobile number for account alerts. Alerts are sent only if the user checks an unchecked box next to this notice:

Text me account alerts from MaxLeadPRO (verification codes, new-lead and approval alerts, and support replies) at this number. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not required to use MaxLeadPRO. See our SMS Terms and Privacy Policy.

• Texting us first. If you text our support number, your message is a request for a reply to that conversation only.
• Asking on a call. If you call our support line and ask us to text you a code or a link, we send only that message, after you say yes.

2.2 Business Messaging

Businesses that use MaxLeadPRO may collect text-message consent only directly from the person, in one of these ways.

Web form or landing page. Landing pages and forms published with MaxLeadPRO show an optional, unchecked checkbox next to the phone field. Its wording names the business:

Yes, [Business Name] may send me recurring marketing text messages at the number provided. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

• Keyword. The person texts a keyword (for example “JOIN”) to the business’s number shown in an advertisement that discloses the program, frequency, rates and STOP/HELP instructions. The first reply confirms the subscription with the same disclosures.
• Phone call. A caller asks the business’s automated assistant or staff for a callback or a text. The request is recorded and only messages about that request are sent.
• In person. A paper or tablet sign-up form or QR code with the same disclosure wording.

Businesses may not use purchased, rented, shared or third-party consent, and may not text anyone who opted out.

3. Confirmation and sample messages #

After someone opts in to a recurring program, the first message confirms it, for example:

[Business Name]: Thanks for subscribing to offers and updates. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.

Other examples:

• MaxLeadPRO: Your verification code is 482913. It expires in 10 minutes. Don't share it with anyone.
• MaxLeadPRO: New lead for Sunrise Dental — Maria asked about whitening. Open the app to reply. Reply STOP to opt out.
• Sunrise Dental: Hi Maria, thanks for your request. We can call you back today between 2–4 pm. Reply STOP to opt out.
• Sunrise Dental: This week only — $99 whitening for new patients. Book: https://maxleadpro.com/p/sunrise-whitening Reply STOP to opt out.

4. How to stop (opt out) #

Reply STOP to any message to stop receiving messages from that sender. We also accept STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, OPT-OUT and REVOKE. You will receive one confirmation message, for example:

[Business Name]: You're unsubscribed and won't receive more messages from us. Reply START to resubscribe.

After an opt-out, MaxLeadPRO blocks every further text from that sender to your number — including automated follow-ups — until you reply START (or UNSTOP). You may also opt out by any other reasonable means, such as telling the business on the phone or emailing it, and the request will be honored promptly and in any case within the time the law requires.

5. Help #

Reply HELP (or INFO) for help. You will receive the sender’s name and contact details, for example:

[Business Name]: For help, call (555) 010-0000 or email help@example.com. Msg & data rates may apply. Msg frequency varies. Reply STOP to cancel.

For MaxLeadPRO Account Alerts, or if a business does not respond, contact us at support@maxleadpro.com or 1-855-650-LEAD (5323).

6. Cost and frequency #

• Message and data rates may apply. Your mobile carrier’s standard rates apply to messages you send and receive. Neither MaxLeadPRO nor the businesses that use it charge you for receiving text messages.
• Message frequency varies. For recurring marketing programs, the business discloses the expected frequency when you opt in.
• Automated marketing messages are sent only within the hours allowed where the recipient is (for example 8:00 a.m.–8:00 p.m. in Florida, and never on Sundays in some states) and never later than 9:00 p.m. local time; one-time codes are sent right away. See the Communications Compliance Policy.

7. Carriers and delivery #

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device and is not guaranteed. Text messaging is supported by major U.S. carriers, including AT&T, T-Mobile and Verizon Wireless; not every carrier or prepaid plan supports every message type.

8. Eligibility and changes of number #

You must be the account holder of the mobile number or have the account holder’s permission to enroll it. If you change or give up your mobile number, reply STOP from it first or tell us, so messages are not sent to the number’s next owner.

9. Privacy #

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and message delivery, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

See the Privacy Policy for how we handle personal information, and the business’s own privacy policy for Business Messaging.

10. Requirements for businesses that send messages #

Businesses that use MaxLeadPRO to send text messages must:

• Register their brand and messaging campaigns (A2P 10DLC) or verify their toll-free number, with accurate information, before sending.
• Obtain and keep consent as described in section 2, and prior express written consent before sending marketing messages.
• Identify the business in every message, and include opt-out instructions in the first message and periodically after that.
• Honor opt-outs immediately and never message people who opted out.
• Send only content allowed by the Acceptable Use Policy — no SHAFT content (sex, hate, alcohol, firearms, tobacco), cannabis, high-risk financial offers, debt collection or third-party lead generation, and no public link shorteners.
• Follow the Communications Compliance Policy, including quiet hours and state law.

11. Contact #

ROY DIGITAL VENTURES LLC · 15 Lincoln Ln, Dayton, NJ 08810, USA · support@maxleadpro.com · 1-855-650-LEAD (5323)

See also: Terms of Service · Privacy Policy